eAdvocate carries comprehensive Errors and Omissions (E&O) and Professional Liability Insurance, as well as Commercial and General Liability (CGL) insurance.
At eAdvocate we have you covered. Our Professional Liability insurance extends to cover all Caring Professionals for Jobs contracted through the eAdvocate platform to make sure both our Clients and Caring Professionals are covered. Please note: this coverage ONLY extends to work that is contracted through the eAdvocate website and for professionals who are verified by our Member Care team.
eAdvocate always encourages Caring Professionals to register with their respective professional associations and seek coverage as part of their membership. Please remember eAdvocate’s insurance covers you only for work contracted through our platform. If you expect to work with clients outside of the platform, you should seek your own coverage as appropriate.
eAdvocate has you covered. Your care is covered by our Professional Liability and Commercial General Liability insurance when contracting through our site. For additional protection you may also want to consider talking to your home insurance provider about whether you are already covered to have workers provide services in your home, or the home of the person you are organizing the care for.
eAdvocate’s coverage does not however extend to the transportation of patients. If you wish to have a Caring Professional transport patients, you will want to ensure they have extended automotive coverage (see below).
As a Caring Professional, it is your responsibility to ensure you have the appropriate automotive insurance to carry “Paying Passengers”. If a Caring Professional is asked to drive a patient on a regular basis, it is strongly recommended Caring Professionals have this extended coverage, and that Clients request proof of this coverage.
In Ontario there is a standard endorsement form, OPCF 6A - Permission to Carry Paying Passengers, that enables extended coverage to include driving paying passengers. Similar coverage exists in other provinces. An additional minimal premium charge normally applies. We recommend you discuss specifics with your insurance company or broker.
eAdvocate's Member Care team verifies information provided by Caring Professionals who complete a Professional Profile in the following areas:
1. Professional Credentials
3. Background Check
4. Insurance Coverage Eligibility
To help you quickly review which credentials for each Caring Professionals have been verified, please look for the following helpful eAdvocate verification badges on each profile. You can learn more about verification at https://www.eadvocate.com/caring-professional/verification/overview/
We normally verify professional profiles on a monthly basis. Caring Professionals who's credentials that have not yet been verified yet, will normally show 'Badge Status Pending'. If you wish to hire a Caring Professional whose credentials have not yet been verified, you can contact our Member Care team and request these verification checks be expedited.
We normally re-verify association membership and background check status every 6 months. To see the most recent date verifications have been checked click on the ‘See Verification Dates’ link beside any badge.
No. As a Caring Marketplace, by design we do not interview, pre-select or check references for any Caring Professionals. Instead, we want our Caring Professionals to share as much information as possible on their profiles, we verify credentials, education, and background checks for you, and then leave it you to choose, interview and hire the best Caring Professional for your specific needs.
As a client, you are free to determine how you would like to interview and check references. This way you can feel safe to make your own choices about who cares for your loved ones.